Note: This help topic is a stub and will be expanded. Please contact support@qrimp.com if you are interested in using this feature and cannot follow these instructions.

Admins can use the squarebrackets variable "lockedoutusername" to create a notification template called "ACCOUNTLOCKOUT" and then subscribe to that in the admin notifications area.

If someone tries to log in and fails a bunch of times and their account is locked out, the subscribers to that notification will get an email letting them know that a user in their app is having trouble and they can meet the issue head-on. The notification template can include a link to a help topic that explains what to do if an account is locked out.

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